Privacy Policy

Florida Bros Mobile Mechanics respects the privacy of visitors and customers. This Privacy Policy explains the types of information we may collect through our website, quote forms, telephone communications, text messaging, and other interactions and how that information may be used.

Information We Collect

When you request a quote, contact us, schedule or request service, call us, or otherwise communicate with Florida Bros Mobile Mechanics, we may collect information including:

• Name;
• Telephone number;
• Email address;
• Service location or address;
• Vehicle year, make, model, engine, mileage, and other vehicle information;
• Vehicle symptoms or requested services;
• Information submitted in website forms;
• Communications between you and Florida Bros Mobile Mechanics;
• Appointment and service information;
• Estimates, invoices, payment status, and transaction records; and
• Other information you voluntarily provide.

Our website and technology providers may also automatically collect certain technical information, such as IP address, browser type, device information, pages visited, referring pages, and website interaction information.

How We Use Information

We may use information we collect to:

• Respond to inquiries and quote requests;
• Communicate about requested automotive services;
• Schedule and coordinate mobile service;
• Prepare estimates and invoices;
• Diagnose or evaluate reported vehicle problems;
• Provide customer service;
• Send service-related communications;
• Maintain business and repair records;
• Improve our website and services;
• Protect against fraud, misuse, or security threats; and
• Comply with applicable legal and regulatory requirements.

Calls and Click-to-Call

Our website may provide click-to-call functionality that allows visitors to contact Florida Bros Mobile Mechanics directly.

Telephone calls may result in the collection of information voluntarily provided during the conversation. If call recording is ever used, any required disclosures or consent will be provided in accordance with applicable law.

Text Messages

If you provide a mobile telephone number and expressly consent to receive text messages, Florida Bros Mobile Mechanics may send messages concerning your inquiry, quote, appointment, requested service, or other communications to which you have consented.

Message and data rates may apply. Message frequency may vary.

You may opt out of non-essential text messages by replying STOP. You may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Mobile information and text-message opt-in consent will not be sold or shared with third parties for their own marketing or promotional purposes.

Email Communications

We may use an email address you provide to respond to inquiries, provide estimates or service information, send requested communications, and communicate concerning your customer relationship with Florida Bros Mobile Mechanics.

Where required by law, marketing emails will provide an appropriate method to unsubscribe.

Cookies and Website Technologies

Our website may use cookies and similar technologies necessary for website operation, security, analytics, functionality, and performance.

Third-party technology providers may process limited information in connection with providing these services.

How Information May Be Shared

We may disclose information when reasonably necessary to providers that assist us with business operations, such as website hosting, customer relationship management, communications, scheduling, payment processing, analytics, and similar services.

We may also disclose information when reasonably necessary to comply with law, legal process, governmental requests, protect our rights or property, prevent fraud or misuse, or protect the safety of customers or others.

We do not sell personal information for money.

Data Security

We use reasonable administrative and technical measures designed to protect personal information. However, no website, electronic communication, or electronic storage system can be guaranteed to be completely secure.

Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business and repair records, satisfy warranty obligations, resolve disputes, enforce agreements, and comply with applicable law.

Children's Privacy

This website and our automotive services are not directed toward children under 13, and we do not knowingly solicit personal information from children under 13 through this website.

Your Choices

You may contact Florida Bros Mobile Mechanics to request correction or updating of information you have provided, subject to information we are required or permitted to retain for legal, regulatory, transactional, warranty, or legitimate business purposes.

You may also opt out of applicable promotional communications using the instructions included in those communications.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised policy will be posted on this website with an updated effective date.

Contact Us

Questions about this Privacy Policy may be submitted through the contact information provided on the Florida Bros Mobile Mechanics website, by phone at 863-651-0491 or by email at service@floridabrosmobilemechanics.com.

This Privacy Policy is provided for general informational purposes and is not legal advice. If you have specific legal questions about privacy compliance, please consult a qualified attorney.